Quick Summary
- Core Concept: Google Business Profile is not just a listing; it's a dynamic tool to manage your clinic's reputation, hours, and first impression on Google Maps.
- Key Stat: Adding 20+ photos to your profile leads to 35% more clicks; visual proof of your clinic's quality is a major conversion factor.
- Recommendation: Follow the 5-step setup: Claim, Enter Info, Select Categories (Medical/Dental), Verify, and Optimize with weekly health tips and photos.
You can transform your healthcare practice’s online presence with Google Business Profile (formerly Google My Business). As a healthcare provider in Malaysia, having a well-optimized profile is vital for attracting new patients and building trust in your local community.
At Lamanify, we’ve helped numerous Malaysian healthcare providers optimize their digital presence.
Google Business Profile serves as your digital front door in Malaysia’s competitive healthcare market. This free tool helps you connect with over 80% of Malaysian patients who search online before making appointments.
Key Benefits for Healthcare Providers
- Local SEO Visibility — Appear in local search results and Google Maps
- Business Information — Keep practice details updated and accurate
- Patient Reviews — Build credibility through authentic patient reviews
- Profile Optimization — Complete medical services and booking options
- Visual Content — Professional photos increase engagement
What is Google Business Profile?
Google Business Profile is a free tool that allows you to manage how your healthcare practice appears on Google Search and Google Maps. It displays your clinic’s name, address, phone number, hours, photos, reviews, and services.
Quick Setup Guide
Step 1: Go to business.google.com
Sign in with your Google account and search for your clinic name.Step 2: Claim or Create Your Listing
If your clinic already appears, click "Claim." If not, create a new listing.Step 3: Complete Essential Information
- Business name (official registered name)
- Complete address with postcode
- Phone number
- Website URL
- Operating hours (including weekends and holidays)
Step 4: Select Healthcare Categories
Choose your primary category and add relevant secondary categories:
- Medical Clinic
- Dental Clinic
- Specialist Clinic
- Aesthetic Clinic
Step 5: Verify and Go Live
Complete the verification process (postcard, phone, or email) to unlock all features.
Optimizing Your Healthcare Profile
| Element | What to Do | Why It Matters |
|---|---|---|
| Photos | 20+ clinic and team photos | +35% more profile clicks |
| Services | List all treatments offered | Better search matching |
| Posts | Weekly health tips and updates | Higher engagement |
| Q&A | Pre-answer common questions | Improved patient trust |
| Reviews | Actively request and respond | Better local rankings |
Healthcare-Specific Tips
- List accepted insurance providers
- Include accessibility information
- Add appointment booking links
- Specify if walk-ins are accepted
- Update holiday and emergency hours promptly
Google Business Profile Setup Checklist
- ☐ Profile created and verified on Google
- ☐ Accurate business name, address, and phone
- ☐ All relevant healthcare categories selected
- ☐ Complete operating hours including holidays
- ☐ 20+ professional photos uploaded
- ☐ All medical services listed and described
- ☐ Appointment booking link added
- ☐ Insurance and accessibility info included
- ☐ First Google post published
- ☐ Review request system prepared
Conclusion
Setting up your Google Business Profile takes just 5 minutes but provides ongoing value for patient acquisition. This free tool is the foundation of your clinic’s local search visibility in Malaysia.
Contact Lamanify today for professional Google Business Profile optimization for your healthcare practice.
Frequently Asked Questions
How do I set up Google My Business for my clinic? ▼
Go to business.google.com, search for your clinic, claim or create your listing, enter your details (name, address, phone, hours), select medical categories, and verify your profile.
Is Google My Business free for clinics? ▼
Yes, Google Business Profile is completely free. You can list your clinic, add photos, respond to reviews, and post updates at no cost.
How important is Google My Business for patient acquisition? ▼
Critical—over 80% of Malaysian patients search online before choosing a provider. A well-optimized profile significantly increases your visibility in local search and Google Maps.
Written by
Lamanify Team
Azri is a seasoned digital marketer with over 10 years of experience in brand development and marketing strategies. Graduated with a 2nd Class Upper for Master's in Engineering (MEng.) from Sheffield, UK, Azri began his digital marketing journey during his studies, honing his skills in design, copywriting, and crafting impactful digital experiences. Today, he helps clients build professional and highly visible online presences, ensuring their brands thrive in a competitive digital landscape.